Privacy Policy

Last updated: August 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information:

  • Account information (username, email, password)
  • Profile information (name, age, weight, height, goals)
  • Health and wellness data (food journal, mood entries, exercise routines)
  • Communication preferences and settings

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Generate personalized insights and recommendations
  • Ensure platform security and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger or acquisition, your information may be transferred
  • With Your Consent: We may share information when you explicitly authorize us to do so

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure
  • Employee training on data protection

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through your account settings.

6. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Update or correct inaccurate information
  • Request deletion of your account and data
  • Opt-out of certain communications
  • Export your data in a portable format
  • Withdraw consent for data processing

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze how our services are used
  • Improve user experience and functionality
  • Provide personalized content and recommendations

You can control cookie settings through your browser preferences, though disabling certain cookies may affect service functionality.

8. Third-Party Services

Our platform may integrate with third-party services (such as Calendly for coaching sessions). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Ki Wellness LLC
Email: hello@kiwellness.org
Contact Form: Use our contact form
Platform: ki-wellness.com